Shipping & Delivery
Thank you for choosing our shirts! We want to ensure a seamless and enjoyable shopping experience for you. Please review our shipping policy below to understand how we handle the delivery of your custom-printed shirts.
1. Shipping Methods
We offer standard and premium shipping (for 2D apparel) methods for our customers’ convenience. Standard shipping takes 5-7 business days, while premium shipping takes 2-3 business days.
2. Shipping Rates
Our shipping rates are based on the apparel type. The rates are as follows:
Shipping Type | 2D APPAREL | 3D APPAREL | |||||
| Handling Time | Transit Time | Costs | Handling Time | Transit Time | Costs | ||
| Standard Delivery | 2-3 Business Days | 5-7 Business Days | 4.99$ | 3-6 Business Days | 6-14 Business Days | 4.99$ | |
| Premium Shipping | 1 Business Day | 1-3 Business Days | 15$ (maintenance) | ||||
*Notes:
- Orders placed after 5:00 p.m. EST won’t be processed until the next business day.
- Delivery Time = Handling Time + Shipping Time
3. Shipping Addresses
Please ensure that your shipping address is accurate and complete, including the correct zip code, as any errors may result in delays or incorrect delivery. If you need to change your shipping address after placing your order, please contact us as soon as possible.
4. Damaged or Missing Items
In the unlikely event that your order arrives damaged or missing items, please contact us within 7 days of receiving your package with a detailed description of the issue, including any relevant photos or documentation. We will investigate the matter promptly and work with you to resolve the issue as quickly as possible.
We hope this policy provides clarity on our shipping procedures and helps you make informed decisions about your purchases at our shirt store. If you have any further questions or concerns, please do not hesitate to contact us at any time.
How long does it take to receive my order after placing it?
The estimated delivery time for your order will depend on your location and the shipping method you select during checkout. We offer standard and expedited shipping options, and you will be provided with a tracking number once your order has been shipped. You can use this number to monitor the progress of your package.
How do I track my order?
After your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track the progress of your package on the carrier’s website. If you have any issues with tracking your order, please contact our customer service team for assistance.
What if my order is delayed or lost in transit?
In the rare event that your order is delayed or lost in transit, we will do everything we can to resolve the issue as quickly as possible. If your order is delayed, we will provide you with an estimated delivery date based on the latest information from the carrier. If your order is lost, we will work with the carrier to locate the package and provide you with a replacement or refund, depending on the circumstances.
Can I change my shipping address after placing my order?
If you need to change your shipping address after placing your order, please contact our customer service team as soon as possible. We cannot guarantee that we will be able to make the change, as the order may already be in transit or have been processed by our warehouse. However, we will do everything we can to accommodate your request.
How do I return a product?
If you need to return a product for any reason, please refer to our refund policy for details on how to proceed. In general, you must return the product within 30 days of delivery in its original condition and with all tags attached. The customer is responsible for return shipping costs unless the product is damaged or defective. Please contact our customer service team for further assistance with returns.